Customer Experience Trends Report 2021: Redefining CX for a new era

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2021 Zendesk Content Emails CX Trends Q1 C2

New customer expectations, spiking support requests, and working apart—yep, that was 2020. We’ve gathered data from 90,000 companies and fused it with findings from global surveys of customers, agents, and business leaders alike to create this year's Zendesk Customer Experience Trends report.

In this interactive report, we look at the top trends in customer engagement and identify the actionable best practices for any company - including yours.

Get the report today!

 

 

2021 Zendesk Content Emails CX Trends Q1 C2

New customer expectations, spiking support requests, and working apart—yep, that was 2020. We’ve gathered data from 90,000 companies and fused it with findings from global surveys of customers, agents, and business leaders alike to create this year's Zendesk Customer Experience Trends report.

In this interactive report, we look at the top trends in customer engagement and identify the actionable best practices for any company - including yours.

Get the report today!

 

 

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