---
title: Precisely Sponsored 2022 Report - Form | Corinium
description: The report highlights the current status of enterprise ModelOps functions & practices that lead to excellence when governing and scaling AI initiatives.
image: https://www.coriniumintelligence.com/hubfs/0912%20-BOD%20%20State%20of%20ModelOps%20-%20InGo%20Tiles-1.png
---

![vast.png](https://www.coriniumintelligence.com/hs-fs/hubfs/Corinium-logo_+tagline_horizontal_reversed.png?width=680&name=Corinium-logo_+tagline_horizontal_reversed.png "vast.png")

[**](https://www.coriniumintelligence.com/precisely-sponsored-report-2022-form#mobile-nav)

MENU

# How Data is Driving Next-Generation Customer Experiences Report 2022

**![COR_PRE_NGCE_COVER-page-001](https://www.coriniumintelligence.com/hs-fs/hubfs/COR_PRE_NGCE_COVER-page-001.jpg?width=1240&name=COR_PRE_NGCE_COVER-page-001.jpg)  
**

The global pandemic has rapidly increased the   
volume of digital customer interactions with brands,   
driven corporate investment in data integration   
technologies, and transformed customer expectations   
worldwide.In this new business reality, it is more vital than ever for   
businesses to provide their customers with world-class   
customer experiences.

Great CX improves customer   
retention, increases customer lifetime value, drives word of   
mouth referrals, and as a result is increasingly important to   
the bottom line for global businesses.

However, many enterprises still struggle to leverage their   
data effectively to understand their customers’ journeys and   
provide personalized and interactive customer experiences.

With commentary from a range of top executives, this   
representative survey of 100 data, analytics, and CX   
leaders from enterprises in North America, Europe,   
and Australia identifies the top challenges facing data-driven CX executives today.

What’s more, our research   
explores how they can overcome them to transform their   
organizations’ customer experiences.

**![COR_PRE_NGCE_COVER-page-001](https://www.coriniumintelligence.com/hs-fs/hubfs/COR_PRE_NGCE_COVER-page-001.jpg?width=1240&name=COR_PRE_NGCE_COVER-page-001.jpg)  
**

The global pandemic has rapidly increased the   
volume of digital customer interactions with brands,   
driven corporate investment in data integration   
technologies, and transformed customer expectations   
worldwide.In this new business reality, it is more vital than ever for   
businesses to provide their customers with world-class   
customer experiences.

Great CX improves customer   
retention, increases customer lifetime value, drives word of   
mouth referrals, and as a result is increasingly important to   
the bottom line for global businesses.

However, many enterprises still struggle to leverage their   
data effectively to understand their customers’ journeys and   
provide personalized and interactive customer experiences.

With commentary from a range of top executives, this   
representative survey of 100 data, analytics, and CX   
leaders from enterprises in North America, Europe,   
and Australia identifies the top challenges facing data-driven CX executives today.

What’s more, our research   
explores how they can overcome them to transform their   
organizations’ customer experiences.

Copyright © Corinium Global Intelligence 2026 | [**](https://twitter.com/coriniumglobal) [**](https://www.linkedin.com/company/corinium-global-intelligence) [**](https://www.facebook.com/CoriniumGlobal) [**](http://www.slideshare.net/Corinium)

- [Menu Item 1](https://www.coriniumintelligence.com/precisely-sponsored-report-2022-form#) 
    - [Sub-menu Item 1](https://www.coriniumintelligence.com/precisely-sponsored-report-2022-form#) 
          - [Another Item](https://www.coriniumintelligence.com/precisely-sponsored-report-2022-form#)
    - [Sub-menu Item 2](https://www.coriniumintelligence.com/precisely-sponsored-report-2022-form#)
- [Menu Item 2](https://www.coriniumintelligence.com/precisely-sponsored-report-2022-form#) 
    - [Yet Another Item](https://www.coriniumintelligence.com/precisely-sponsored-report-2022-form#)
- [Menu Item 3](https://www.coriniumintelligence.com/precisely-sponsored-report-2022-form#)
- [Menu Item 4](https://www.coriniumintelligence.com/precisely-sponsored-report-2022-form#)

![](https://px.ads.linkedin.com/collect/?pid=182706&fmt=gif) ![](https://px.ads.linkedin.com/collect/?pid=306561&fmt=gif) ![](https://px.ads.linkedin.com/collect/?pid=60306&fmt=gif) ![](https://px.ads.linkedin.com/collect/?pid=1749329&fmt=gif) ![](https://px.ads.linkedin.com/collect/?pid=5553244&fmt=gif) ![](https://px.ads.linkedin.com/collect/?pid=5583316&fmt=gif)