As the emphasis on customer-centricity grows, so do the challenges that come with successful transformation. In this webinar you will gain practical advice from senior CX practitioners who are promoting a customer first mind-set within their organization.
Speakers:
Diane Mager, Chief Executive Officer, CXPA Dan Moross, Director of Customer Experience, MOO Grace Sikapokoo, Customer Experience Strategist, AIG
As the emphasis on customer-centricity grows, so do the challenges that come with successful transformation. In this webinar you will gain practical advice from senior CX practitioners who are promoting a customer first mind-set within their organization.
Speakers:
Diane Mager, Chief Executive Officer, CXPA Dan Moross, Director of Customer Experience, MOO Grace Sikapokoo, Customer Experience Strategist, AIG