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Speakers

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chris brown

Chris Brown

Senior Director, Customer Experience Management, Confirmit

A highly experienced CX practitioner, with a proven track record of delivering operational, financial and organisational achievement on behalf of some of the world’s leading research and corporate organisations. 

My current role is to provide support and guidance to Confirmit’s corporate clients, ensuring the successful definition, design and implementation of corporate-wide CX/ VOC programmes and ultimately the delivery of genuine value back to the business, through the use of Confirmit’s industry leading technology.

My background has been the market research industry, having spent 25 years delivering market research projects, from simple field & tab, to the most complex multi-country, multi-million pound projects.