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Clint Payne

Clint Payne

Program Manager: Customer Experience, MultiChoice

Clint Payne first inherited the "Customer Experience" tag on his business card what must be a decade ago now. Back then, it was still new and not wholly understood, and all the rage.

Since then, He has lived this "Customer Experience" thing, sometimes stumbling, sometimes running, sometimes on his own, sometimes with a team and all the time learning. It's taken him some time to be comfortable with his CX tag, some time to feel like he could speak with authority on the subject in a world and web filled with so many varied opinions. Clint found that there’s a science to CX and learned what he could, adding CCXP and ACXP accreditations to that same business card. Clint learned he loves Voice Of Customer Measurement and Culture and entered his work in a couple of competitions all over the world – His trophy cabinet slowly filling up.