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Speakers

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Dan Moross

Dan Moross

Director of Customer Experience, Moo

Dan Moross is Director of Customer Experience at moo.com - an online print provider, making it simple for companies of all sizes to create beautiful, expertly crafted business stationery. MOO has served more than a million businesses in over 200 countries, supported by a team of +500 people in the UK and US. Having joined MOO as employee #7, Dan has led the growth of Customer Services and Customer Experience Teams at MOO from 1 employee to over 70 in 2018. Now in a more strategic role at MOO, he is driving cross-functional teams at MOO to create a culture of customer centricity and improve the customer experience one touch-point at a time.