Group Sales & Marketing Director, McCarthy & Stone
'Passionate about customer experience'
To further develop and embed superior customer experience for all our customers, both internally and externally across our property management business.
Excellent understanding of customer engagement and delivery. Developed strategies for customer experience within the property and contracting industries. Frontline relationship management experience with clients, customers and contractors . Managed teams, changed attitudes, improved morale and improved business processes. Passionate, thinks uniquely, enjoys challenges and has excellent interpersonal skills.