Erica recently joined Openreach to lead the expanding insight and analytics function within Business and Corporate Delivery: a team of 4,500 experts that plan, build and repair the business fibre connectivity services that sit behind the UK’s national critical infrastructure.
She brings experience throughout the data and insights journey; and has played a key role in delivering data standards within the property sector. Having previously been successful in increasing investment in data and analytics, Erica understands the range of challenges organisations face when seeking to deliver data-driven change.
With over 10 years’ experience across both private and charitable sectors, Erica is a Member of the Chartered Quality Institute and an APMG Change Management Practitioner. She has a passion for enabling and embedding the use of data to drive better strategic and tactical decision making.