Head Of Customer Experience, Data and Retention, Old Mutual South Africa
Famida has a career in financial services spanning more than 20 years. She is currently the Head of Data and Retention for Old Mutual SA, within the Personal Finance space. Her areas of expertise include Life Retail Investment and Risk product development (technical), marketing and business development. Over the most recent 10 year period, Famida was the Head of Corporate Distribution at STANLIB Multi Manager before holding the position of Head of Institutional Investment Distribution and Marketing for Liberty Group Ltd, under the Liberty Corporate suite. The role entailed strategic management of both pre-retirement investment distribution and investment client servicing for Liberty Corporate. Famida holds various financial qualifications including CFP, Adv. HDip Estates and Investments, has studied Maths, Stats and Economics through UNISA. She also attended the International Hedge fund Academy and has recently completed a leadership course at the prestigious INSEAD Business school of the world in France (Organisational and Channel leadership). She also serves on the Africa Advisory board for the Chief Marketing Officer (CMO) Council and as a Non-Executive Director of Integrated Medical Solutions Pty Ltd.