Hema Venkatramanan is the Head of Technology Strategy, Architecture, Data and Innovation for Prudential Group Insurance. Hema is responsible for modernizing Group platforms, integrating with and leveraging capabilities across Prudential and its partners and Third-party Associates. She is also responsible for architecting and building the next generation of technology solutions for Group Insurance including Digital, Enhanced Back Office solutions and enable best-in-class Customer Experience.
Prior to her current role, Hema held several leadership positions at Citigroup where she held global responsibility for the KYC Business Platforms and Client Onboarding solutions. In her role, Hema was a key stakeholder accountable for delivering on the OCC consent order requirements for Citi’s Customer Due Diligence and Customer Risk Profiling. She served as the Senior Business Owner for all Institutional requirements towards the build, delivery and support of the CitiKYC Platform. Previously, Hema was Global CTO supporting Securities, Banking, Private Wealth Management, Treasury and Trade services.
Her extensive experience includes legacy modernization, digital transformation and, owning the Data Governance Program for Citi’s Institutional Clients Group and successfully interfacing and representing her businesses with regulatory agencies.