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Jennifer Curtiss

Jennifer Curtiss

Vice President, Head of Enterprise Data Management, American Express

Results driven, solutions-focused professional with over 10 years experience in data governance, data quality and management, data strategy, change management and program implementation. Proven track record of establishing and maintaining relationships in order to successfully provide holistic data strategies and culture change programs. Effective communicator with solid interpersonal skills, the capability to influence across the enterprise and energize teams to reach optimal performance levels.

Define the data strategy for American Express and create the required frameworks for implementing the strategy and governance practices consistently across critical lines of business. 

Drive top-down organizational construct that ensure the culture change required for the success of the data governance program.

• Define strategy for the creation of the Chief Data Office including organizational construct, scope and key activities, C level support and socialization plans to drive top-down implementation of data governance across the enterprise. 
• Create data quality policy and framework. Framework includes the definition of business driven enterprise critical data, data quality measurement, definition of data standards, metadata and master data management and issue management.
• Establish enterprise Data Governance Council by creating and implementing a top-down operational framework
• Implement and manage the Basel data management program in support of BCBS 239. Includes the definition of critical data, data reconciliation, lineage, traceability, default management and short and long term issue mitigation in support of the FFIEC 101, Y-9C and CCAR reporting initiatives. 
• Represent the organization for all data management activities to internal stakeholders (senior leaders, CFO, CRO) and external stakeholders (regulatory agencies)