Vice President of Customer Experience, Schneider Electric
LeDon is Vice President of Customer Experience for Schneider Electric, the global leader in energy management and industrial automation, with an annual revenue of 25Billion Euro.
Leading customer experience strategy and execution across Australia and New Zealand, LeDon is implementing a major transformation of how Schneider Electric and its brands engage with and serve their customers every day, all day.
After serving as a pilot in the US Airforce, LeDon found himself in Cedar Rapids, Iowa as a Manufacturing and Quality Manager developing his passion for lean, agile and collaborative supply chains and customer focus. His international experience commenced in 2002 leading industrial operations in Thailand and then leading an Asia Pacific Manufacturing Organization from Hong Kong. He now resides in Adelaide close to Schneider Electric’s major Australian manufacturing site in Gepps Cross.