The Chief Operating Officer (COO) of AIG Canada is responsible for leading and implementing various projects. The COO acts as proxy for the President & CEO on a number of issues and strategic initiatives. The COO has managerial oversight of Operations and Administration in Canada and is responsible for expense management.
In addition to the traditional COO responsibilities outlined above, the COO represents AIG with various external stakeholders including clients, brokers, regulators and vendors and the COO is a member of the Canadian Business Leadership team. I am currently championing AIG’s Innovation initiatives and communicate both externally and internally on such initiatives. I act as the Lead Client Director for the major banking institutions in Canada. Finally, I act as a sounding board for the business, provide guidance to the functional leadership of AIG Canada and chair the Retirement (Pension) Committee and sit as a member of the Investment Committee and Risk & Capital Committee.