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Speakers

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Michael McGlynn

Michael McGlynn

Head of Marketing and Communications, Tonkin + Taylor

Michael has over 15 years’ experience in strategic marketing management and is currently the Head of Marketing and Communications for Tonkin + Taylor - Australasia’s leading professional engineering consultancy. His passion for customer centricity has been a catalyst for driving business change and he has long been an advocate of the Customer Experience. Michael’s responsibilities include the role of project director for the Tonkin + Taylor Group of companies Customer Experience strategy, which includes subsidiary businesses across New Zealand and Australia, overseeing the B2B marketing strategy development and execution; bid and proposal management; and content strategy. His work on the Tonkin + Taylor Customer Experience strategy was recently recognised as a finalist in the Television New Zealand (TVNZ) New Zealand Marketing Awards.