Head of Marketing and Communications, Tonkin + Taylor
Michael has over 15 years’ experience in strategic marketing management and is currently the Head of Marketing and Communications for Tonkin + Taylor - Australasia’s leading professional engineering consultancy. His passion for customer centricity has been a catalyst for driving business change and he has long been an advocate of the Customer Experience. Michael’s responsibilities include the role of project director for the Tonkin + Taylor Group of companies Customer Experience strategy, which includes subsidiary businesses across New Zealand and Australia, overseeing the B2B marketing strategy development and execution; bid and proposal management; and content strategy. His work on the Tonkin + Taylor Customer Experience strategy was recently recognised as a finalist in the Television New Zealand (TVNZ) New Zealand Marketing Awards.