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Speakers

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Sam Lake  Vector

Sam Lake

Customer Platform Manager , Vector Ltd (NZ)

Sam Lake is a customer experience and digital transformation professional, with experience across industry and consulting environments in various customer domains, from contact centre optimisation and digital customer care to customer strategy and digital transformation programs. In his current role at Vector he is responsible for leading and delivering customer strategy, innovation and experiences across our products and services, and enabling the New Energy Future through digital platforms that create value for Vector, our customers and the wider energy ecosystem.