Steve has designed and implemented multi-functional Shared Service Centres and Group Business Services for clients resulting in improved efficiency and customer service. He has designed and implemented solutions that have transformed the effectiveness of finance functions for large corporates.
He has established and leads the Enterprise Performance Management (EPM) competency for PwC in South Africa. This competency focuses on creating insights and assisting clients make better business decisions through improved reporting, integrated planning and predictive analytics. He has assisted clients through the use of technology to improve the efficiency and effectiveness of reporting including statutory, regulatory and management reporting. Steve is the lead engagement partner on implementing integrated driver based planning solutions for clients using the latest technology.
Steve is the lead partner for the Robotic Process Automation (RPA) value proposition of PwC in South Africa and is currently engaged by clients to evaluate and deploy robots to automate manual processes.
He is the lead partner for Perform in South Africa which is PwC's MCA Award Winning operations excellence value proposition aimed at dramatically improving productivity and performance by circa 20% in a 12 week period.