As the Executive Head of Hippo.co.za, Vera Nagtegaal’s extensive experience in business speaks to her drive and passion for forming mutually beneficial partnerships within the corporate environment.
Vera’s experience extends over 15 years and includes marketing and branding at online commerce website Kalahari.net (now Takealot.com) before she founded Lipco Corporate that specialises in the white labelling of Lipco Law For All's affordable legal cover policies to various big name South African corporates.
In her role as Executive Head of Hippo.co.za, Vera has lead the business into a new phase of customer experience and digital innovation, starting with the implementation of a new business structure that aims to further strengthen the Insurance offering and also develop products and services under the Health & Wealth, Money, Travel and Cars verticals.
Since the implementation of the new structure, Vera has worked with the web development team to enhance the online customer experience through digital investment, which included upgraded front and back-end technology, cloud hosting, the introduction of a chatbot and a more efficient online quoting process.
Vera is also leading the marketing team in the implementation of a new digital strategy to ensure more effective audience engagement.
Vera has been a speaker at various events such as the 2018 African Insurance Forum, Etion Digital Transformation Congress and ITWeb Artificial Intelligence, discussing the future of businesses among the growing list of local and international disrupting digital competitors.