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Corinium Events Sponsors

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Convergys Analytics

 

optimizes engagement, enthusiasm and loyalty for your brand with a Customer Experience as a Service (CXaaS) model that offers everything you need in a scalable and agile delivery structure. We combine cloud-based insight-to-action software with CX services to identify insights and prescribe action – without the need to install a tool or add extra headcount in your organization. Our team of nearly 700 global professionals and 40+ years’ experience offers resources encompassing data science, primary research, software engineering, speech and text automation and process optimization to improve CSAT and NPS performance, optimize operational efficiencies, and increase revenue.