Merchants is a global leading Customer Management Outsourcing solution provider specialising in delivering exceptional customer experiences across multi-platforms.
We are the pioneers in the contact centre industry and leveraging innovative technologies to gather customer insights. We have over 35 years of experience in designing, building and operating award-winning contact centres around the world on behalf of blue chip clients.
We recruit, manage and train qualified staff members who are passionate about excellence. Our world class professionals have unique industry knowledge and our services range from full service, bespoke design work and consultation services. Our vision is to have a world where customer satisfaction is your competitive advantage.