97% of Americans send a message at least once a day according to Pew Research - yet very few of those messages go to businesses… Sparkcentral aims to change that.
Our mission at Sparkcentral is to change the way customer service is delivered around the world. We want to spark a movement to connect businesses with customers through messaging, whether that’s on public (social) or private messaging channels (WhatsApp, Messenger, SMS, in-app, in-web, ...)
We are doing this by providing enterprises with a Messaging Customer Service platform and relevant insight. Our goal is to inspire and enable compelling customer experiences, and we already work with some of the most amazing brands out there, including companies such as Netflix, Jetblue, Nordstrom, Uber, Dropbox, Delta Air Lines, and Discover.