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Top 5 use cases for an open CRM platform

Partnered Content with Zendesk

Top 5 use cases for an open CRM platform

An open, flexible CRM platform allows for access to vast amounts of customer data, and makes it possible to accommodate the kind of critical use cases that make for truly modern customer experiences. Those top five use cases are:
 
1) Asset and device management
2) Customer interactions
3) User and account management
4) Product and orders
5) Product troubleshooting
 
We cover these use cases in greater detail in our eBook “Go beyond support: Top 5 use cases for an open CRM platform”. Learn more about how businesses can get a complete view of the customer experience with Zendesk Sunshine, our open CRM platform powered by Amazon Web Services (AWS).
 

Screen Shot 2019-08-12 at 12.59.39 pm

 

 

An open, flexible CRM platform allows for access to vast amounts of customer data, and makes it possible to accommodate the kind of critical use cases that make for truly modern customer experiences. Those top five use cases are:
 
1) Asset and device management
2) Customer interactions
3) User and account management
4) Product and orders
5) Product troubleshooting
 
We cover these use cases in greater detail in our eBook “Go beyond support: Top 5 use cases for an open CRM platform”. Learn more about how businesses can get a complete view of the customer experience with Zendesk Sunshine, our open CRM platform powered by Amazon Web Services (AWS).
 

Screen Shot 2019-08-12 at 12.59.39 pm

 

 

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