Data literacy is much discussed, but its practical application is often far less clear. How do you know if your business is ready for a data literacy program? How do you know if your data literacy program has been successful? How do you continue learning day-by-day? In this session, Carl Lambert will share how he is building a culture of data-driven empowerment at the National Bank of Canada, and how data literacy can drive self-service success.

Hosted by David McClelland, Technology Journalist

Guests:

• Carl Lambert, VP, Chief Analytics Officer, National Bank of Canada