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Zendesk CX Trends Report 2021

New CX for a new world

Partnered Content with Zendesk

Zendesk CX Trends Report 2021

Written by Corinium on Mar 8, 2021 12:30:04 AM

Zendesk CCO customer success CCO Melbourne 2020 Customer Experience and Management

New customer expectations, spiking support requests, and working apart—yep, that was 2020. We’ve gathered data from 90,000 companies and fused it with findings from global surveys of customers, agents, and business leaders alike to create this year's Zendesk Customer Experience Trends report.

In this interactive report, we look at the top trends in customer engagement and identify the actionable best practices for any company - including yours.

Get the report today!

Download the report

2021 Zendesk Content Emails CX Trends Q1 C2

 

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