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Corinium


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Corinium

Posts by Corinium :

December, 12 2018

Q&A With International Keynote: Dr Abhi Seth, Honeywell Aerospace

Analytics CDAO CDAO Sydney

Abhi has been at the helm at Honeywell Aerospace throughout their significant transformation and we are delighted to have him join us at CDAO Sydney next April to share his journey.  Ahead of the even[...] Read More

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December, 09 2018

Genesys State of Customer Experience Research Report

Genesys Trending CCO Customer Experience Customer

The Genesys State of Customer Experience research report is based on consumer and business findings related to customer experience. This initial global survey, executed on behalf of Genesys by an inde[...] Read More

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December, 06 2018

Cloudera - The Rise of Cognitive Computing: Machine Learning, AI and IoT

Cloudera CDAO CDO Trending CDO Trending CAO CAO Data Analytics Artificial Intelligence Machine Learning

Download the Report Machine learning and artificial intelligence are changing the very meaning of data analytics. Some say the rise of AI and machine learning heralds a new industrial revolution. With[...] Read More

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December, 05 2018

Genesys : MIT Technology Review

Genesys Trending CCO Customer Experience Customer

Companies across the world are innovating with artificial intelligence (AI) to improve customer experience and forge deeper relationships with customers. Through surveys and interviews with 599 execut[...] Read More

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December, 03 2018

Measuring Customer Experience at Every Touchpoint of their Journey

customer360

Measuring your organisations customer experience as each touch point can be very tricky and complicated. We caught up with Clint Payne the Program Manager: Customer Experience of MultiChoice and got h[...] Read More

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November, 27 2018

The digital clash of civilization in light of customer experience

customer360

The 4th Industrial Revolution is upon us and many forms of technology are being implemented to improve customer experience. With the density of social interactions, one must ask what role this will pl[...] Read More

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November, 26 2018

Strativity CX Evolution – Consistency to Purpose

Strativity

Please find below a link for a recent white paper developed by Strativity Group. It outlines how organisations can evolve their customer experience from being consistent and exceptional to being purpo[...] Read More

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November, 26 2018

Bridging the Analytics Skills Gap

Analytics CDAO cdao brisbane

Ahead of the first ever Chief Data & Analytics Officer (CDAO) Brisbane, we caught up with Tim Freestone, Head of Data Analytics at HotelsCombined to discuss Tim's analytics vision, the most significan[...] Read More

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November, 20 2018

Cloudera - The Future of Data Warehousing

Cloudera Data Warehousing CDAO CDO Trending CDO Trending CAO CAO Data Analytics

Download the Report Recent developments in data management—self-service, big data, data lakes, NoSQL, Hadoop, and the cloud—raise questions about the role of the data warehouse in modern analytic ecos[...] Read More

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November, 13 2018

Interview: Dwight Jones, Senior Weather Catastrophe Specialist, State Farm

Geospatial

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