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January, 23 2019

The Three Ghosts of Digital Transformation

Chief Digital Officer Africa Insights Digital Digital Transformation

Drawing on Dickens’ Christmas Carol we have identified three key themes for Chief Digital Officer Africa 2019; these could also be readily defined as The Good, The Bad & The Ugly of digital transforma[...] Read More

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January, 23 2019

Breaking Down into Bite-Sized Chunks: Digitisation v Digitalisation v Digital Transformation

Chief Digital Officer Africa Insights Digital Digital Transformation

So many definitions, so little time. As the saying goes, there persists an air of confusion or misunderstanding around business’ most over-used buzzword, digital transformation. One of the several wel[...] Read More

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January, 16 2019

Voice of the customer: Why you need it an how to start your VOC program

Big Data Advanced Analytics CAO Spring 2019 Customer Experience & Customer Management Digital Analytics data Digital Transformation

In this blog, we’ll discuss how to understand your Voice of Customer (VOC) feedback and why this is important. What are your customers actually telling you and how do you analyze this information to g[...] Read More

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September, 13 2018

Interview with Speaker Emad ElAzhary, Head of Big Data & Strategy, Vodafone Egypt

DataCon Egypt Insights Datacon Egypt DigiCon Africa Insights Digicon Africa DataCon Africa Insights Datacon Africa data Analytics Digital Digital Transformation

As a global leader in data analytics conferences Corinium is extremely pleased to be working with the Egyptian data analytics community on DataCon Egypt 2018 - which will take place in Cairo on 7 & 8 [...] Read More

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August, 29 2018

How to Build a Digital Roadmap? Start from Scratch…

DigiCon Africa Insights Digicon Africa Digital Digital Transformation

With the Fourth Industrial Revolution, the latest in trendy buzzwords upon us, digital can no longer be ignored. Yet. only a handful of South African businesses have put together a concise digital roa[...] Read More

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August, 29 2018

Customer Experiences Enhanced Through Digital Transformation.

DigiCon Africa Insights Digicon Africa Customer Experience & Customer Management Digital Digital Transformation Chief Digital Officer Africa Insights

“Build an app and they will come!”. This may have held sway ten years ago, but the reality is that customers are smart, more demanding and less loyal than ever before. We live in an age of mass person[...] Read More

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August, 29 2018

Chicken or Egg? How Vendors are Driving Digital Transformation

DigiCon Africa Insights Digicon Africa Digital Digital Transformation

The digital transformation journey seems relatively clear for organisation looking at moving towards process automation, agile thinking across the business and the use of cognitive technologies, but w[...] Read More

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