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March, 13 2019

The Zendesk Customer Experience Trends Report 2019

Zendesk

The Zendesk Customer Experience Trends Report looks at what businesses are actually doing with their data; data which has been collected from 45,000 businesses using Zendesk across 140 countries. With[...] Read More

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May, 15 2018

Your Guide to Omnichannel Support

Trending CCO Zendesk CCO News

Offering multiple means of contacting a business is a great idea - yet if a customer ends up having to repeat themselves, this can quickly turn to frustration. This is one reason why omnichannel suppo[...] Read More

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