Insights & Research

Drawing on Dickens’ Christmas Carol we have identified three key themes for Chief Digital Officer Africa 2019; these could also be readily defined as The Good, The Bad & The Ugly of digital transf[...] Read More

So many definitions, so little time. As the saying goes, there persists an air of confusion or misunderstanding around business’ most over-used buzzword, digital transformation. One of the several wel[...] Read More

“Build an app and they will come!”. This may have held sway ten years ago, but the reality is that customers are smart, more demanding and less loyal than ever before. We live in an age of mass person[...] Read More

Digital transformation isn’t just about technology. It’s bigger than that – an organization’s culture, operations, business applications and content all are impacted. So then, how does an enterprise e[...] Read More

Change To become modified, to shift from one state to another state; to become different. In my personal life, change always seems to be painful, though it generally results in progress, even if there[...] Read More

There is a very big, very scary-looking dollar value given to digital transformation technology investment – $1.2 trillion in 2017! This astonishing, and seemingly unfathomable figure, only demonstrat[...] Read More

The exponential growth of data underlying the strategic imperative of enterprise digital transformation has created new business opportunities along with tremendous challenges. Read More