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The Zendesk Customer Experience Trends Report 

Partner Content with Zendesk

How fast-growing digital natives can innovate and scale

Written by Corinium on May 22, 2019, 12:30:00 AM

Zendesk

Companies that have already adopted digital technology face a unique set of opportunities and challenges.

Often born digital, they tend to be comfortable viewing their support software as a platform that can be extended using apps, APIs, and integrations - an advantage, considering the extremely high ticket volumes they handle, and their customers’ expectations of an effortless support experience.

With data from the Zendesk Benchmark, our index of customer service interactions from over 45,000 companies using Zendesk across the globe, we identified what separates CX leaders from the rest.

 

We designed this guide for to help support teams that have already mastered the digital landscape. Take away pinpoint recommendations on how to engage with customers and benchmark against your peers


So, what are you waiting for? 

Download your copy!

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