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Zendesk Infographic: Help Your Customers Help Themselves with AI 

Partner Content with Zendesk

Zendesk - Help Your Customers Help Themselves with AI

Written by Corinium on Mar 6, 2020 3:10:19 AM

CCO Melbourne Zendesk customer success Customer Experience and Management

With the variety of ways that customers reach out for support—like via email, calling over the phone, initiating a live chat—it makes sense for companies to invest in an omnichannel experience. But given that most customers would prefer to solve issues on their own, what’s the best way to give them the opportunity to do so across multiple support channels?

Turns out artificial intelligence can lend a hand and help customers self-serve, even when they have different preferences for customer service. Read our infographic below to learn how customers are helping themselves with in-context, AI-powered self-service.

Learn more about our handy animated infographic below:


So, what are you waiting for? 

Download The Report

Zendesk - Infographic image


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