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Pandemic Recovery is Casting a Shadow Over CX Improvements
Improving customer satisfaction levels is a priority for 84% of organizations, but in the wake of the pandemic businesses are also focused on practicalities In our recent research report, published with our partners at Precisely, we surveyed 100 customer experience (CX) leaders in Europe, North ...

Audio Room: Data vs. Salary
This week in the Business of Data Fight Club we debated data vs. salaries... Listen to the room now In this week's ...
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Articles
Articles

Three Factors That Are Taking D&A to the Next Level
After CDAO Mexico 2026 this month, Luis Felipe Guzmán, Data & AI Leader at IBM in Mexico, tells us that historical analytics, real-time data, secure AI adoption, and stronger governance will define the next stage of data and analytics maturity. For years, data and analytics leaders have focused ...
Articles

Wisdom Aveh: Cyber Resilience Starts With Assuming Breach

Retail CISOs face a threat landscape where prevention alone cannot carry the full weight of security strategy. Wisdom Aveh argues that resilience depends on preparation, clear communication and customer trust. Retail security leaders are under pressure to keep complex, customer-facing operations ...
Articles

Why CISOs Must Look Beyond Compliance To Prove Resilience
Ahead of his appearance at CISO UK next month, Jason Grange argues that genuine security depends on something harder to evidence than regulatory compliance: whether an organization’s controls, people, and critical services can withstand pressure when an incident hits. Compliance is necessary but ...
Articles

Wisdom Aveh: Cyber Resilience Starts With Assuming Breach

Retail CISOs face a threat landscape where prevention alone cannot carry the full weight of security strategy. Wisdom Aveh argues that resilience depends on preparation, clear communication and customer trust. Retail security leaders are under pressure to keep complex, customer-facing operations ...
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Reports
Reports

Sprawling Towards Exposure
Investigating Cloud Permission Risks for CISOs in Southeast Asia Cloud environments now handle the majority of enterprise workloads, but this shift has introduced a critical vulnerability: excessive permissions. As organisations adopt multi-cloud infrastructure at speed, many are accumulating ...
Reports

ThoughtSpot's "9 Data and AI Trends for 2026"
Data and analytics leaders are navigating one of the most transformative periods the industry has ever seen. As AI accelerates innovation and executive expectations intensify, organisations must modernise their capabilities while managing legacy systems, workforce concerns, and growing trust, ...
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Podcasts
Podcasts

The Must-Dos for a Highly Capable Cyber Team
Transformation Executive Deepa Bradley and Let’sWeCan Co-Founder Daniel Shore talk about building highly capable cyber teams In this week’s episode of the Business of Infosec podcast, host Michelle Ribeiro is joined by Transformation Executive Deepa Bradley and Let’sWeCan Co-Founder Daniel Shore. ...
Podcasts

Former CISO Rob Wiggan Debunks Cyber Insurance Myths

Rob Wiggan shares insights on career change and how to adopt a winning cyber insurance approach In this week’s episode of the Business of Infosec podcast, host Michelle Ribeiro is joined by Rob Wiggan, a former CISO and accomplished IT professional with more than 25 years of industry experience. ...
Podcasts

Former CISO Rob Wiggan Debunks Cyber Insurance Myths

Rob Wiggan shares insights on career change and how to adopt a winning cyber insurance approach In this week’s episode of the Business of Infosec podcast, host Michelle Ribeiro is joined by Rob Wiggan, a former CISO and accomplished IT professional with more than 25 years of industry experience. ...
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Videos
Videos

The AI Criticality Index: Measuring AI Dependence
Corinium’s Vanessa Jalleh spoke to Grant Case about the concept of the AI Criticality Index (ACI) and why organisations need a new way to measure the true impact, dependency, and risk of AI. As AI adoption accelerates, the conversation explores how leaders can move beyond surface-level metrics to ...
Videos

Speaker Spotlight: Erum Manzoor

Erum Manzoor, Senior Vice President at Citi addresses balancing automation with human oversight at AI Risk and Compliance Online. To watch Erum's uncut participation from AI Risk and Compliance Online: Press Here. Topics covered in this conversation include: How will the EU AI Act & U.S. ...
Videos

Speaker Spotlight: Bipin Chadha
Bipin Chadha, Senior Vice President Data Scientist at CSAA explores the Future of Agentic AI in the Financial Services industry. To watch Bipin's uncut presentation from Agentic AI in Financial Services Online 2025: Press Here. Topics covered in this conversation include: How are autonomous AI ...
Videos

Speaker Spotlight: Erum Manzoor

Erum Manzoor, Senior Vice President at Citi addresses balancing automation with human oversight at AI Risk and Compliance Online. To watch Erum's uncut participation from AI Risk and Compliance Online: Press Here. Topics covered in this conversation include: How will the EU AI Act & U.S. ...
View All Videos

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