Insights & Research

Companies that have already adopted digital technology face a unique set of opportunities and challenges. Often born digital, they tend to be comfortable viewing their support software as a platform t[...] Read More

Ahead of the third Chief Data & Analytics Officer Singapore conference, we caught up with Murari Mohan, Assistant Vice President, Partnership Analytics, Business and Data Science,, NTUC Link to ta[...] Read More

64% of C-level exes said that AI and machine learning would improve customer and agent experience Read More

I spent 7 years working for one of the biggest commercial conference companies. It was led by an extremely astute CEO who actually started the business under Jack Welch and then broke away with it. So[...] Read More

Avista’s Chief Data Strategist Patrick Dever says that to empower other business units, CDOs have to convince stakeholders, and make data more accessible Read More

Are you extracting maximum insights from your data? You know crude oil is more valuable when it’s processed. Data is the same. It’s much more valuable when you can use it to drive your business forwar[...] Read More

AI is often confused with automation, yet the two are fundamentally different. Dr Mark Nasila, FNB’s Chief Analytics Officer for Consumer Banking, explains the key difference is that AI mimics human i[...] Read More

AI will allow us to meet a cause that was defined 15 years ago but it has its challenges, says Faraz Shafiq, SVP and CAIO of Cambia Health Solutions Read More

Ok guys , heres my first blog and I hope it’s a good start. Happy to get your feedback whether be it positive or constructive, however my objective here is to share my ideas and communicate with you r[...] Read More

Very often, there is a confusion on the difference between Data Scientists and Data Engineers. Most organizations use the terms interchangeably thus causing further confusion between the exact roles a[...] Read More