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January, 16 2019

Voice of the customer: Why you need it an how to start your VOC program

Analytics Big Data Advanced Analytics Digital Transformation CAO Spring 2019 data Customer Experience & Customer Management Digital

In this blog, we’ll discuss how to understand your Voice of Customer (VOC) feedback and why this is important. What are your customers actually telling you and how do you analyze this information to g[...] Read More

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January, 16 2019

3 Steps on the Path to Mobile Security

CDAO UK Analytics Advanced Analytics data

It really is the Wild West out there — as more device manufacturers pop off new smartphones and tablets, and as everyone and their brother creates new mobile apps, the number of mobile devices and app[...] Read More

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