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Insights & Research

We draw on the extensive expertise of our global network of senior executives and leaders, combined with the vast industry knowledge of our own research team, to produce valuable premium content with real-world insights to help you keep up-to-date and make strategic, timely, and well-informed decisions.

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November, 20 2019

Making Data-Driven Business Practices ‘Sticky’

Cultural change does not happen overnight. Read More

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November, 01 2019

Interview with: Amaresh Tripathy, Business Leader of Analytics at Genpact

Tell us about your experience in working with the data analytics community at Genpact? Why do you like working in this space? Read More

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October, 31 2019

‘Phase Two’ of Europe’s Data Transformation

For the UK and Europe’s most data-led companies, phase one of the data transformation is now complete. The strategies have been agreed, the foundations have been laid and the real work is well underwa[...] Read More

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October, 28 2019

Why Data Security Is Seen As a Value Creator

The passing of the California Data Privacy Act and first wave of GDPR fines are clear signs that data leaders can’t afford to take their eyes of the ball when it comes to compliance and security. Read More

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October, 21 2019

Most Data Leaders Are Successfully Driving Organizational Change

A fundamental assumption of data science is that making business decisions based on facts yields better and more reliable results than those made using instinct or intuition. But as with any major tra[...] Read More

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October, 16 2019

How to Perfect Your Data Culture Recipe

One of the first questions new clients generally ask us is: “How do we maximize the value from our data?” Read More

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October, 03 2019

Creating Ecosystems That Support Data Culture

The benefits of becoming a data-driven organization are clear. Enterprises that succeed in creating data environments where innovation can flourish tend to have happier customers and generate more rev[...] Read More

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October, 03 2019

Quantifying the business impact of customer service

Customers demand more instantaneous, personalized attention, and companies are leveraging new technologies that go beyond traditional voice and email customer service channels to meet those demands.  [...] Read More

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October, 01 2019

Three Key Takeaways from CDAO Europe 2019

‘Ethics’, ‘strategy’ and ‘collaboration’ were the words on everyone’s lips when 115 data and analytics leaders descended on Berlin for CDAO Europe 2019 last week. Read More

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September, 30 2019

Are you treating your data as an asset? (Xero)

Data as an Asset  I first heard the phrase “our data is one of our biggest assets” while working in the Munich headquarters of a multinational corporation. It had been uttered by one executive or othe[...] Read More

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