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Technology waits for no one. And those who strike first will have an advantage. The steady decline in business profitability across multiple industries threatens to erode future investment, innovation[...] Read More
Offering multiple means of contacting a business is a great idea - yet if a customer ends up having to repeat themselves, this can quickly turn to frustration. This is one reason why omnichannel suppo[...] Read More
In anticipation of Chief Customer Officer, Fall, which will take place in San Francisco, September 11-13, we re-visited some of the lessons learned at our CCO USA event, that took place in Miami, Janu[...] Read More
Ahead of Chief Data & Analytics Officer, Europe, held in Frankfurt later this year, one of our 30 expert speaker strong line up Norman Stuertz, CDO, Credit Suisse, wanted to share his thoughts on [...] Read More
Ahead of our Chief Data & Analytics Officer, Europe event. Norman Stuertz, CDO , Credit Suisse, who will be speaking at the event, wanted to share some key thoughts on change within the data space[...] Read More
Today is “World Password Day”, which is a yearly awareness day created by Intel in 2013 to highlight the importance of using secure passwords. With data being an organization’s most precious commodity[...] Read More
Today is International Star Wars Day, or as many die-hard Star Wars fans out there refer to it as, “May the Fourth be With You” day. May 4th is an internationally recognized day that globally celebrat[...] Read More
INTRODUCTION: Your “how to” blog post should teach the reader how to do something by breaking it down into a series of steps. Begin your blog post by explaining what problem you are going to solve thr[...] Read More
As the CDO or CAO of your organization, building the right team to process and analyze the vast amounts of data you collect will no doubt be high up on your agenda. Recruiting those with the right ski[...] Read More
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