Each new year brings inspiration and motivation to change, some may be personal, some may be professional and sometimes, it is both. One thing for sure is 2018 will be the year organizations change em[...] Read More
This year saw a huge surge in the amount of cyber security attacks. Security breaches can be very costly and devastating, so should you be worried about the security of your websites and online accoun[...] Read More
How different is the millennial customer? So much thought has been given on how to capture the “distracted” generation, that perhaps we are missing the role of generation Y. But are we wrong in our as[...] Read More
There are times when perception is not a clear representation of reality. Take for example the topic of Big Data and Analytics. The perception is that this ushers in a brave new world where there is a[...] Read More
2017 is seen by many as the year that AI has broken into the mass market, and all signs point to this trajectory continuing into the future. A recent PwC report predicted AI to be a $70billion dollar [...] Read More
Ahead of the biggest Chief Analytics Officer event of the year, CAO, Fall taking place on October 2-5 in Boston, we caught up with one of our amazing speakers, Andy Pulkstenis, Director – Advanced Ana[...] Read More
In anticipation of Lior Arussy, Author of 6 books and Renowned Thought Leader on Customer Experience, presenting at Chief Customer Officer Sydney, we asked Lior to answer some questions about what he [...] Read More
An increasingly global economy, rapid technological advances, and a more networked world have driven the pace of change with which organizations must cope to stay competitive. And while the world is e[...] Read More
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