Insights & Research

For the UK and Europe’s most data-led companies, phase one of the data transformation is now complete. The strategies have been agreed, the foundations have been laid and the real work is well underwa[...] Read More

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The passing of the California Data Privacy Act and first wave of GDPR fines are clear signs that data leaders can’t afford to take their eyes of the ball when it comes to compliance and security. Read More

For an increasing number of businesses, providing positive and memorable customer service experiences is a top priority—particularly when it comes to CRM. Too often, CRM approaches focus on keeping co[...] Read More

A fundamental assumption of data science is that making business decisions based on facts yields better and more reliable results than those made using instinct or intuition. But as with any major tra[...] Read More

Approaching an Artificial Intelligence (AI) Strategy while Accounting for Bias Read More

One of the first questions new clients generally ask us is: “How do we maximize the value from our data?” Read More

I’ve spent the last few months chatting with all manner of information security professionals in developing my next agenda. Over the next few weeks, I’ll be dig a little into some of the topics and th[...] Read More

Business Intelligence investment is booming. And, the amount of data available for reporting and analysis is skyrocketing. So, it’s never been harder, or more important, to quickly uncover and communi[...] Read More

Netflix’s recommendation engine may have made waves when the company’s streaming platform launched in 2010. But in the years that followed, the broadcast industry was surprisingly slow to adopt other [...] Read More